FAQs

UK

Orders under £40 - £3.99 DPD Express Parcel tracked delivery (1-2 working days).

Orders over £40 - FREE DPD Express Parcel tracked delivery (1-2 working days).​

​ EU

£9.99 Parcelforce Tracked Delivery. Approx 3-7 Working Days.

For delivery outside the United Kingdom, you may be required to pay an import tax or duty upon delivery. In some countries, the customs agency may impose a tax/duty on imported goods, and the recipient (you) may be required to pay this tax/duty when the package is delivered. Please be advised that many of our products are manufactured outside the UK including Europe. If you wish to know the country of origin of an item or if import duties/VAT are likely before ordering please contact our customer service team.

The customer is responsible for paying any taxes or duties or customs clearance fees, and meeting any other import requirements imposed by the customs agency in their country.

REST OF WORLD - Unfortunately, at this time we are unable to offer ROW delivery.

We aren't happy unless you're happy. If the garments you received are incorrect or damaged, any returns within 14 days of receipt will be fully refunded. Please note that only garments in immaculate condition with packaging intact will be accepted for refund. All returns costs are the responsibility of the customer. Please email contact@daydreambabywear.com for any more information.

Unfortunately, we are unable to offer exchanges right now. If you would like to exchange an item in the event of receiving an incorrect or damaged product, please return the original item and place an order for the item you wish to exchange it for.

Baby clothing is VAT exempt in the UK. If you are ordering from Europe in a country that charges VAT on children’s clothing, you will now be expected to pay this upon the shipment arriving into your country.

Standard orders are carefully packed by our team in acid-free tissue paper and placed inside of a mailing bag.

Gift wrapped orders are lovingly wrapped in tissue paper and arrive at the recipient inside a recycled box, with the option for you to add a personalised message to make it extra special! No prices are shown on gifted orders.